Direct Line Group is hiring a
Trading Performance Specialist (Commercial Direct Home & Growth)
Trading Performance Specialist
Location: London/Leeds/Bristol
Type: Permanent
DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance to be recognized for your skills and to build on them.
What you'll be doing:
Work alongside the Head of Products to align overall insurance vision and strategy with specific squad missions and support delivery of squad outcomes for one of DLG’s insurance products.
Lead on financial aspects such as budgeting, planning, commercial trading, and business case production, managing trade-offs between customer and commercial outcomes and strategies.
Lead trading meetings with matrix-managed stakeholders to articulate current trends and potential risks.
Identify and drive new product and proposition development opportunities in line with consumer demand and overall DLG strategy.
Develop test & learn initiatives to improve squad and product performance.
Ensure the squad adapts in line with shifts in consumer behaviour and market forces.
Work with key internal stakeholders to drive alignment with key internal interfaces sitting outside of the tribe structure (Operations / Claims / Customer CoE).
Our hybrid model offers a ‘best of both worlds’ approach. Colleagues spend at least 50% of their time in the office.
What you’ll need:
Strong business and financial acumen developed through relevant experience, including ownership of budgeting (circa £15m), planning, commercial trading, and P&L across Personal Lines and/or travel insurance.
Deep understanding of the insurance sector, including consumer behaviour, competitor dynamics, the commercial market, and the regulatory landscape, with a strong grasp of Consumer Duty.
Ability to gather and synthesise insights from customer, market, and competitor data to inform strategy, support decision-making, and drive idea generation and execution.
Proven capability to manage complex trade-offs between customer outcomes and commercial objectives while developing robust business cases to support strategic initiatives.
Highly effective stakeholder management skills, with experience building and influencing relationships across internal teams and external partners.
Strong collaborative approach, leveraging cross-functional engagement to maximise support for business goals and deliver effective, aligned outcomes.
Benefits:
We recognize we wouldn't be where we are today without our colleagues, which is why we offer excellent benefits designed to suit your lifestyle:
Employer contributed pension
Annual company bonus
Discounts on insurance products
Generous holiday allowance
Flexible benefits package including optional health and dental insurance
Buy as you earn share scheme
Employee discounts and cashback
Plus, many more.
We want everyone to get the most out of their time at DLG. Our benefits are about more than just the money you earn. They're about recognizing who you are and the life you live.
Be Yourself:
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We recognize and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
