IND Analyst I

Job Code: 125796

Job Title: IND Analyst I - Actuarial Ops

Solution Line: Actuarial Ops

Position type: Full Time

Work Location: Gurgaon

Working style: Hybrid

Sub ARL: 8.1

Shift Time: 12PM to 9PM

People Manager role: No

Required education and certifications critical for the role:

Graduate (Except technical graduates)

Required years of experience:

0-1 year of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed to our purpose, united through trust as one inclusive, diverse team. We are passionate about helping our colleagues and clients succeed.

GENERAL DESCRIPTION OF ROLE:

Assist consultants and other stakeholders for US Health and Benefits domain, delivering RFP/Renewal reports to the clients.

Work on the internal client database tool to update policy information related to US health and benefit plans.

Provide clients with market insights and a measure of how their benefit programs compare to the competition.

Deliver reports based on various parameters such as premium, claims, and loss ratios.

The process involves analysis of healthcare product information provided by vendors and onshore consultants pertaining to premium, claims, and plan attributes.

JOB RESPONSIBILITIES:

The colleague provides high-quality administration support for internal and external clients by:

• Operating as part of a team under the supervision of Sr. Analysts/Ops Manager.
• Executing projects in line with SLA requirements, timelines, and quality standards while ensuring high levels of internal and external client satisfaction.
• Reviewing plan and proposal documents to create plan designs in the Greater Insight System.
• Ensuring timely and accurate service delivery at defined productivity levels.
• Executing issue/query resolution and ensuring proper documentation and follow-up.
• Identifying, sharing, and supporting operational improvements.
• Collaborating with peers at Aon to understand methodologies and follow the process.
• Enhancing technical skills and personal effectiveness through training and education.
• Bridging the communication gap between onshore consultants and insurance vendors.
• Managing client/shared mailboxes.

SKILLS/COMPETENCIES REQUIRED:

• Basic knowledge of MS Excel text functions, math functions, statistical functions (AVERAGE, COUNT), logical functions (IF, OR), and lookups.
• Well-versed with basic tool functionalities for creating, editing, and formatting presentations.
• Business communication skills (email and conference calls) and fluent in the English language.
• Ability to communicate thoughts and ideas verbally coherently and confidently, and in writing.
• Flexible, keen on taking initiatives, accountable, and collaborative with fellow colleagues.
• Self-driven with an analytical mindset and problem-solving skills.
• Knowledge of VBA macros and stakeholder management.

HOW WE SUPPORT OUR COLLEAGUES:

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce.

Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering them to be their authentic selves.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging them to take time to focus on themselves.

We offer a variety of workstyle options through our Smart Working model, recognizing that flexibility goes beyond just the place of work.

Our continuous learning culture inspires and equips colleagues to learn, share, and grow, helping them achieve their fullest potential.

As a result, Aon colleagues are more connected, more relevant, and more valued.