IND Analyst I (Health - Actuarial Ops)

Job Title: IND Analyst I Health

Solution Line: Health & Benefits

Position Type: Full Time

Work Location: Gurgaon

Working Style: Hybrid

Cab Facility: Yes

Shift Time: 12PM to 9PM

People Manager Role: No

Required Education:

Graduate (Except technical graduates)

Required Years of Experience:

0-1 year of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed to our purpose, united through trust as one inclusive, diverse team. We are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT THE BUSINESS

Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs.

These offerings include end-to-end solutions to benefits management, alignment of benefit plans with corporate strategy and policies, considerable purchasing leverage, and a systematic and structured approach.

GENERAL DESCRIPTION OF ROLE:

Assist consultants and other stakeholders for Canada Health and Benefits domain, delivering RFP/Renewal reports to the clients.

Work on the internal client database tool to update policy information related to Canada health and benefit plans.

Provide clients with market insights and a measure of how their benefit programs compare to the competition.

Deliver reports based on various parameters such as premium, claims, and loss ratios.

The process involves analysis of healthcare products information provided by vendors and onshore consultants pertaining to premium, claims, and plan attributes.

JOB RESPONSIBILITIES:

The colleague provides high-quality administration support for internal and external clients by:

• Operating as part of a team under the supervision of Sr. Analysts/Ops Manager.
• Executing projects in line with SLA requirements, timelines, and quality standards while ensuring high levels of internal and external client satisfaction.
• Reviewing plan and proposal documents to create plan designs in the Greater Insight System.
• Ensuring timely and accurate service delivery at defined productivity levels.
• Executing issue/query resolution and ensuring proper documentation and follow-up.
• Identifying, sharing, and supporting operational improvements.
• Collaborating with peers at Aon to understand methodologies and follow the process.
• Enhancing technical skills and personal effectiveness through training and education.
• Bridging the communication gap between onshore consultants and insurance vendors.
• Managing client/shared mailboxes.

SKILLS:

• Full-Time Graduates Preferably (BBA, BBE, B. Com, B. Com (H), Economics (H), B.Sc. (Maths/Statistics), B.A. (Maths/Statistics/Economics) - No Technical Graduates (B.E/B. Tech) and Regular Postgraduates.
• Intermediate level knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook), including Excel formulas/functions, pivot tables, and mail merge functionality.
• Intermediate level knowledge of VBA Macros/SQL/Python is preferred for process automation.
• Well-versed with basic tool functionalities for creating, editing, and formatting PowerPoint presentations.
• Basic knowledge of statistics and good analytical skills.
• Business communication skills (email and conference calls) and fluent in English.
• Should be flexible, keen on taking initiatives, accountable, and have a collaborative approach with colleagues.
• Self-driven with an analytical mindset and problem-solving skills.

HOW WE SUPPORT OUR COLLEAGUES:

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce.

Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering them to be their authentic selves.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves.

We offer a variety of workstyle options through our Smart Working model, recognizing that flexibility goes beyond just the place of work.

Our continuous learning culture inspires and equips colleagues to learn, share, and grow, helping them achieve their fullest potential.

As a result, Aon colleagues are more connected, more relevant, and more valued.