Associate Director (Captive Management)

Associate Director - Captive Insurance (Guernsey)

Aon Insurance Managers in Guernsey (AIMG) are seeking an experienced Associate Director to join the team.

This is a senior management team role, requiring the job holder to be passionate about insurance-related client relationships. The goal is to ensure that the Company’s strategy, plans, and budgets are achieved, while delivering client service excellence.

This is a hybrid role, allowing work both virtually in Guernsey and from our offices in St Peters Port.

What the day will look like

As part of the AIM Senior Management Team

• Apply strategic and operational planning agreed by the Company to their own servicing team.
• Participate in determining the Company objectives in line with overall Aon values and objectives.
• Understand the Company’s budget and contribute to meeting the overall budget in line with Group objectives.
• Contribute to the setting and monitoring of salary, incentives, and benefits of any line reports.
• Ensure consistency of approach to quality and to the rendering of services to Company clients while achieving or exceeding budget objectives.
• Ensure that, by using effective management systems/tools, the Company optimizes its operational efficiency.
• Assist in the promotion of captives and insurance solutions, both to internal and external prospects.
• Support the Company in attracting, developing, and retaining the necessary resources and skills to achieve business objectives and provide high-quality services to clients.
• Complete or assist in completing any other projects or work as assigned, delivering to any set timescales agreed.
• Consistently maintain the Company's good standing.
• Identify training needs, development, and mentoring line reports as appropriate, ensuring guidance and coaching is provided to achieve succession planning objectives.

As part of client responsibilities

• Assume responsibility for client service excellence, ensuring that it is achieved and maintained.
• Ensure that all client regulatory and legal issues are complied with.
• Lead, advise, develop, and motivate colleagues toward the accomplishment of business and team goals and objectives.
• Ensure client KPIs are met while also growing the Aon relationship and improving client service.
• Implement and achieve internal audit controls and legal compliance in respect of all companies.
• Resolve client queries and issues within given deadlines, engaging resources where necessary.
• On-board new companies or cells, designing structures, reviewing contractual agreements, and ensuring compliance with Aon internal procedures and Guernsey Laws.
• Attend specific client board meetings and strategy meetings, including the presentation of accounting, investment, insurance, corporate governance, and other ad-hoc matters.
• Review, quality control, and train in respect of Company Records, preparing clear and concise minutes and tracking action points.
• Identify risks and develop or adhere to procedures and controls to mitigate them.
• Maintain and develop knowledge of related matters such as company law, accounting standards, insurance programmes, taxation, etc.
• Review the profitability of allocated clients together with the Executive Board and consider how to create efficiencies or negotiate fee increases where necessary.
• Attend and actively participate in Senior Management Team meetings.
• Assist with staff matters including recruitment and supporting performance by providing feedback and evaluations.

Skills and experience that will lead to success

• The successful candidate should be a fully qualified insurance practitioner (ACII) or equivalent with previous management experience.
• Sound technical knowledge, including a good understanding of all aspects of client administration, business processes, financial instruments and markets, insurance products and principles, accounting, local company law, and asset management.
• Good technical knowledge of the insurance, reinsurance, captive industry and its products, along with an understanding of accounting, taxation, and legal issues relating to captives and insurance companies.
• Strong management and leadership skills.
• Ability to actively participate at Board meetings.
• Lead and work within a team and be able to develop a team of professionals.
• Understand the impact of operational/business strategy and operational plans.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application and interview process.